School’s ConexED’s Infrastructure Customization
(needs to be completed before onboarding faculty and staff)
Create Departments shells and active student services Groups within ConexED to replicate how your school is structured (all customization of the appointment management system is at the Group level)
Create and customize the Informed Consent, Intake Forms, End of Meeting Surveys, Staff Review Forms, Reason Codes, Locations, and Email Templates for each location within ...
HIPAA Business Associate Agreement (BAA)
Under the U.S. Health Insurance Portability and Accountability Act of 1996, a HIPAA business associate agreement (BAA) is a contract between a HIPAA covered entity and a HIPAA business associate (BA). The contract protects personal health information (PHI) in accordance with HIPAA guidelines.
Once a BAA is signed with ConexED, the following will be enacted on your ConexED account
End-To-End Encryption ...
Voice to Text Guide
ConexED is 100% committed to creating the most accessible video meeting software for education. Our voice-to-text functions allow all participants options on audio announcements and real-time closed captioning.
The first option is to toggle on your Closed Captioning. This setting allows you to visually read what the other user is audibly speaking. Toggling this option on can be incredibly useful not only ...
ConexED accessibility features enable participants with disabilities such as visual and hearing impairment to schedule, attend, and participate in both Cranium Cafe and Classroom video meetings. These enhancements to the service are based on the Web Content Accessibility Guidelines 2.0 and the 21st Century Communications & Video Accessibility Act requirements and are made in order to expand access to student support services.
We’ve made the ...
Enabling Your Webcam & Microphone
Overview of Technical Requirements
Web Browser Requirements
Laptops/Computers should use Chrome or Firefox (Chrome is preferred - download Chrome here)
Android Devices should use Chrome
iOS Devices need to download the ConexED App
Have a webcam and microphone ready (earbuds work great for microphones)
Most common Technical Issue
Web camera not connecting or activated which displays as a grey box pictured below (if it is working ...