Real-Time Student Services - Page 2 of 17 - Student Support in One-Click

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Enabling Your Webcam & Microphone

Enabling Your Webcam & Microphone Overview of Technical Requirements Web Browser Requirements Laptops/Computers should use Chrome or Firefox (Chrome is preferred - download Chrome here) Mobile Requirements Android Devices should use Chrome iOS Devices need to download the ConexED App Have a webcam and microphone ready (earbuds work great for microphones) Most common Technical Issue Web camera not connecting or activated which displays as a grey box pictured below (if it is working ... Read more

ConexED iOS App

ConexED iOS App Located at: https://itunes.apple.com/us/app/conexed/id1208098450?mt=8 Screenshot of the Apple Store:   How to connect using the ConexED iOS app:   This will open up a screen to download the app. - Copy and paste the meeting ID - Download/Launch App - Log in - Enter Meeting ID   Capabilities of using the iOS app: Schedule a meeting Knock on door for a walk in appointment Meet using video and audio functions   Read more

FERPA, Accessibility & Privacy Information

FERPA, Accessibility & Privacy Information The Cafe provides an access point for students to speak privately with members of their student support teams. Student services staff can virtually instruct students and walk them through complex problems. An increase of appointment effectiveness and efficiency is accomplished when both student and advisor/tutor/counselor has access to the data necessary for a successful meeting.  Student services staff can now ... Read more

Video Tutorials

Video Tutorials If you just need a refresher or want to learn new feature we also have Video Tutorials available. Learn all the tricks to holding successful online meetings!     Read more

Archives: Play, Share, Embed

Archives: Play, Share, Embed Playback is simple, simply click the Playback button and a new tab will open so you can view the recorded video, audio and chat.   To share, first check the box so the recipients can access the link. There are two options to share, the first one is by clicking on the link icon which will generate a unique link to share via ... Read more

ConexED Archives

ConexED Archives Playback your meetings and chats by navigating to the Archives page of the User Panel. On this page you can view your previous meetings, the type of meeting (Cafe or Classrooms), length, & participants. You also have the ability to publish the meeting to make it viewable to those with the link, and choose options for sharing, playback or remove unwanted recordings.     Read more
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