The instant chat messaging function is connected to the “Knock on Door” button within the ConexED Card. To activate the “Knock on Door” button, you will need to be logged into your ConexED account and select “Online” as your status. The real-time status is located under your photo and name in the left top corner of the user panel.

When you engage in a instant chat message, you have several available following functions:

  • Transfer the student to another staff member (within your group or with another group)
  • Send the student directly into your Virtual Lobby
  • Send the student to another group Virtual Lobby
  • Mark the chat session as a meeting and record it within Campus Calibrate with a reported Reason Code (for state funding)
  • Grant the student the access into your Cranium Cafe in-office video meeting space

 

Please review the video tutorial for a detail step-by-step guide to the above functions.
 

Tracy Gorham

Tracy Gorham

CEO & Founder at ConexED
Tracy Gorham is the founder of Cranium Cafe, a WebRTC EdTech company that democratizes student engagement regardless of ability or location and instantly connects students with their academic support team with one-click. Tracy is a serial entrepreneur, starting her first hi-tech photo simulations company at 24 years old. Tracy has extensive experience in building new technologies and teams that create and inspire innovation. She is an alumni of Westminster College and is inspired everyday by the students who use her software to achieve their academic goals.
Tracy Gorham

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About the author: Tracy Gorham
Tracy Gorham is the founder of Cranium Cafe, a WebRTC EdTech company that democratizes student engagement regardless of ability or location and instantly connects students with their academic support team with one-click. Tracy is a serial entrepreneur, starting her first hi-tech photo simulations company at 24 years old. Tracy has extensive experience in building new technologies and teams that create and inspire innovation. She is an alumni of Westminster College and is inspired everyday by the students who use her software to achieve their academic goals.